Get Virtual Urgent & Primary Care - Call 425-257-1400
Call to schedule a visit with a primary care provider through a secure video on your computer, tablet, or smartphone, or by telephone.
A scheduled appointment is required for a virtual visit. Call 425-257-1400. During the call, you will receive instructions on downloading our video visit application (Vsee) or you can reference the guides below.
How much do virtual visits cost?
You will be billed for a virtual visit as if you have an appointment in our clinic. Check your health plan for specific coverage details.
Virtual Primary Care
Computer Guide I Mobile Guide
For patients with urgent and routine non-COVID primary care needs.
Virtual Urgent Care
Computer & Mobile Guide
For patients (ages 3 months and older) with potential Coronavirus (COVID-19) symptoms including upper respiratory illness, cough or fever. Care recommendations will be provided based on the current CDC and Department of Health guidelines.
Call 9-1-1 and seek emergency care if you have shortness of breath, chest pain, or severe headache.
Do you need to cancel or reschedule?
Your health and safety is our priority. If you have an appointment scheduled that you would like to cancel or reschedule for any reason, we will be suspending late cancellation fees and they will not be counted as a no show appointment on your account. Call the department where your appointment is scheduled.
Do you need a translator or language service?
Request language assistance when you schedule your visit.
Interpreters are provided at no charge.
Additionally, Washington Relay (dial 711) is a free phone service.